Privacy Policy - RTO Vehicle Information App

Last updated: (11/01/2025)

RTO Vehicle Information, we respects your privacy and is committed to protecting user data. This Privacy Policy explains how information is collected, used, and protected when you use our mobile application.


1. Information We Collect

The app may collect the following types of information:

A. Vehicle-related Information

  • Vehicle registration details entered by the user
  • Owner name and related vehicle information

Important:
Owner names and sensitive identifiers are partially masked before being displayed to users. Full personal details are never shown in the app.

B. Automatically Collected Information

We may collect limited technical data such as:

  • Device type and operating system
  • App usage statistics
  • Crash logs and performance data

This information is collected only to improve app stability and performance.


 

2. How We Use Information

The collected information is used strictly for:

  • Providing vehicle information services within the app
  • Improving app functionality and user experience
  • Diagnosing crashes and technical issues

We do not use data for profiling, identity verification, or tracking users outside the app.


 

3. Data Masking & Privacy Protection

To protect user privacy:

  • Owner names are displayed in masked format (example: Krishna P******)
  • Sensitive vehicle identifiers such as chassis and engine numbers are partially hidden
  • Masking is applied before data reaches the user’s device

This ensures reduced exposure of personally identifiable information.


 

4. Data Storage & Deletion

  • Search history is stored locally on the user’s device
  • Users can delete their search history at any time using the in-app option
  • We do not permanently store personal vehicle data on user devices

 

5. Third-Party Services

The app uses trusted third-party services that may collect limited information under their own privacy policies:

  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Functions
  • Google AdMob
  • OneSignal (for notifications)

These services are used only to support core app functionality.



6. Notifications

This app uses Firebase Cloud Messaging (FCM) to send notifications related to vehicle information, updates, and app features.

Firebase may collect device identifiers (such as FCM tokens) to deliver notifications reliably.

The app does not collect personally identifiable information, and notification data is not shared with third parties except as required to deliver the service.

7. Data Security

We take reasonable measures to protect information:

  • Data is transmitted securely over encrypted connections
  • Access to backend services is restricted and monitored

However, no method of transmission over the internet is 100% secure.


 

8. Children’s Privacy

This app is not intended for children under the age of 13.
We do not knowingly collect personal information from children.


 

9. Disclaimer

RTO Vehicle Information is not an official government application and is not affiliated with or endorsed by any government authority.
All information provided is for informational purposes only.


 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated revision date.


 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Email: krishnaworkemail@gmail.com